Privacy Policy

This page explains, in plain English, how personal data is handled in connection with this website and with Mental Health Center (MHC)’s services generally.

Who this concerns

Mental Health Center’s services are provided by MHC’s group of legal entities, primarily ООО «Инновации в психотерапии» (INN 9701016855, ОГРН 1157746985769) for medical services, with the specific responsible entity for a given service identified in that service’s own booking, payment, or contract documents.

What this website’s contact form collects

If you use the contact form on this site, we collect: your name (or first name), who the enquiry is for (yourself or your child), your preferred contact method, your contact details (phone number or messenger handle), and your consent to be contacted. This information is used only to respond to your enquiry and is not sold or shared with third parties for marketing.

Please do not send symptoms, medical history, diagnoses, medications, or other clinical information through this website’s contact form. This form is for general enquiries only; clinical information is collected only once you are in direct contact with a specialist, through MHC’s normal clinical channels.

What MHC processes more broadly, as a clinic

Beyond this website’s contact form, and once you are a patient or client, MHC processes personal data — which can include health-related information — for purposes such as organizing and delivering services, identification, record-keeping, notifications, quality control, security, and legal and accounting compliance, in line with Russian Federal Law No. 152-FZ (on personal data) and Federal Law No. 323-FZ (on the protection of citizens’ health). Calls may be recorded for quality, security, and training purposes.

Your rights

You can ask MHC what personal data it holds about you, request correction or deletion, and withdraw consent, by contacting us using the details below.

Contact

Email: info@mhcenter.ru
Phone: +7 495 108-04-63
Address: 127055, Moscow, Palikha St. 13/1, Building 2

Pending

The section above describing this website’s own contact form is specific to this English-language site’s implementation. For MHC’s complete, authoritative Privacy Policy governing patient and client data generally, see the Russian-language policy at https://mhcenter.ru/privacy. This English page is not a certified translation of that policy; a complete certified translation is pending final legal review before production.